Sales Systems Analyst

2 weeks ago

San Diego, California, United States Guild Mortgage Company Full time
Job Title: Sales Systems Analyst

About the Role:

The Sales Systems Analyst plays a critical role in the Retail Sales Division at Guild Mortgage Company. This position is responsible for providing system support, user administration, and configuration of various sales systems, including the Point of Sale and Loan Officer LOS experience.

Key Responsibilities:

  • Develop configuration settings for custom workflow and reporting on sales systems.
  • Work the Retail Escalations desk ticket queue and ensure proper SLAs on ticket resolution.
  • Test reported defects to validate and confirm system issues and provide feedback to Business Analysts.
  • Troubleshoot user interface issues and resolve as appropriate.
  • Provide new enhancements for the sales systems to Business Analysts and Business Process Consultants.
  • Evaluate system outage and bugs and notify the sales training and communication teams.
  • Collaborate with the Sales Training team to develop training materials and provide feedback on potential training opportunities.
  • Perform quality control of operational details of Retail Sales platforms.
  • Collect user suggestions through the Retail Suggestions desk ticket queue and add validated feedback to the product management ideas board.
  • Validate information captured in sales systems and process improvement.
  • Implement effective user acceptance testing strategies to assess final programming changes.

Requirements:

  • Bachelor's degree or equivalent in computer, business, or related field, along with a minimum of three years' experience in a related role.
  • At least 3 years of experience in the mortgage industry, preferably with origination, with knowledge of loan qualifying criteria and calculations, AUS, fee quoting processes, and compliance requirements.
  • Knowledge of software testing procedures, user scenarios, and bug reporting/validation.
  • Good understanding of technical equipment and software packages.
  • Experience with usability and/or training on human computer interactions and workflow best practices, preferred.
  • Independent, self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
  • Ability to organize and manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
  • Excellent verbal and communication skills required.

Supervision:

  • Intermittent to low supervision required, depending on experience.
  • Apply sound judgment in execution of core job responsibilities.

Benefits:

Guild Mortgage Company offers a pleasant work environment, competitive compensation, and an excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.

  • Sales Systems Analyst

    3 days ago

    San Diego, California, United States Guild Mortgage Full time

    Job SummaryWe are seeking a highly skilled Sales Systems Analyst to join our team at Guild Mortgage Company. As a Sales Systems Analyst, you will play a critical role in supporting the Retail Sales Division by providing system support, user administration, and configuration of various sales systems.Key ResponsibilitiesDevelop configuration settings for...

  • Sales Systems Analyst

    1 month ago

    San Diego, California, United States Guild Mortgage Company Full time

    About the RoleThe Sales Systems Analyst plays a critical role in the Retail Sales Division at Guild Mortgage Company, providing system support, user administration, and configuration of sales systems. This position is responsible for ensuring the smooth operation of sales systems, including the Point of Sale, Loan Officer LOS experience, and other sales...

  • Sales Systems Analyst

    15 hours ago

    San Diego, California, United States Guild Mortgage Full time

    Job SummaryThe Sales Systems Analyst plays a crucial role in the Retail Sales Division of Guild Mortgage Company, providing system support, user administration, and configuration of sales systems, including the Point of Sale, Loan Officer LOS experience, and additional sales systems.Key ResponsibilitiesDevelop configuration settings for custom workflow and...

  • Senior Systems Analyst

    2 days ago

    San Diego, California, United States Epsilon Systems Full time

    Job Title: Senior Systems AnalystEpsilon Systems Solutions, Inc. is seeking a highly skilled Senior Systems Analyst to join our team in San Diego, CA.Job Summary:We are looking for a talented Systems Analyst with a strong background in SIGINT systems to develop and implement complex systems engineering solutions. The ideal candidate will have a minimum of...

  • Business Systems Analyst

    3 weeks ago

    San Diego, California, United States ComTec Information Systems Full time

    Job DescriptionBusiness Analyst IIIJob SummaryWe are seeking a highly skilled Business Analyst III to join our team at ComTec Information Systems. As a Business Analyst III, you will play a critical role in ensuring the successful development and delivery of software solutions that meet the needs of our customers.Key ResponsibilitiesCollaborate with...

  • System Analyst

    2 days ago

    San Diego, California, United States Tactical Engineering Analysis Full time

    Job Title: System AnalystWe are seeking a highly skilled System Analyst to support the Naval Information Warfare Center Pacific (NIWC PAC) in the Command and Control Processor (C2P) project. The successful candidate will be responsible for managing Foreign Military Sales (FMS) case management support and C2P Tactical Data Link (TDL) support.Key...

  • Sales Analyst

    2 days ago

    San Diego, California, United States San Diego Convention Center Corporation Full time

    Job Title: Sales AnalystJob Summary:The Sales Analyst will play a key role in managing daily sales administrative operations by coordinating the activities of the sales team and evaluating lead opportunities. This role involves working directly with clients on lead development and qualification according to established revenue criteria, providing...

  • System Analyst

    7 days ago

    San Diego, California, United States Tactical Engineering Analysis Full time

    Job Title: System AnalystWe are seeking a highly skilled System Analyst to support the Naval Information Warfare Center Pacific (NIWC PAC) in the Command and Control Processor (C2P) project. The successful candidate will be responsible for managing Foreign Military Sales (FMS) case management support and C2P Tactical Data Link (TDL) support.Key...

  • Senior System Analyst

    3 weeks ago

    San Diego, California, United States Manpower San Diego Full time

    Job Title: Senior System AnalystThe Senior System Analyst will play a critical role in supporting the customer data platform utilization, maintenance, and enhancements. This individual will be a subject matter expert of the CDP platform, developing, deploying, and training to drive best practice usage and meet business objectives.Key Responsibilities:Develop...

  • Retail Sales Systems Coordinator

    1 month ago

    San Diego, California, United States Guild Mortgage Company Full time

    About Guild Mortgage CompanyGuild Mortgage Company is a mortgage banking firm dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.Job SummaryThe Sales Systems Analyst plays a...

  • Senior Marketing Systems Analyst

    23 hours ago

    San Diego, California, United States Manpower San Diego Full time

    Job Title: Senior Marketing Systems AnalystThe Senior Marketing Systems Analyst will play a key role in supporting the customer data platform utilization, maintenance, and enhancements. This individual will be a subject matter expert of the CDP platform, developing, deploying, and training to drive best practice usage and meet business objectives.Key...

  • Sales and Revenue Analyst

    21 hours ago

    San Diego, California, United States San Diego Convention Center Corporation Full time

    Job SummaryThe Sales and Revenue Analyst will play a key role in managing daily sales administrative operations by coordinating the activities of the sales team and evaluating lead opportunities.This role involves working directly with clients on lead development and qualification according to established revenue criteria, providing comprehensive sales...

  • Business Systems Analyst

    1 month ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: Business Systems AnalystAt MillenniumSoft, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in supporting the functional operations of our SAGE operational system and ensuring seamless integration with our SAP ERP System.Key Responsibilities:Assist in...

  • Business Systems Analyst

    3 weeks ago

    San Diego, California, United States InsideHigherEd Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at InsideHigherEd. As a Business Systems Analyst, you will play a critical role in analyzing and improving our business processes and systems.Key Responsibilities:Perform complex cross-departmental functional analysis to recommend implementation...

  • Business Systems Analyst

    2 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: Business Systems AnalystAt MillenniumSoft, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in developing expertise in order to assist in the process of systems support for functional operations of the SAGE operational system as well as any interface...

  • Business Systems Analyst

    1 day ago

    San Diego, California, United States Pyramid Consulting Full time

    {"title": "Business Systems Analyst", "description": "Job SummaryWe are seeking a highly skilled Business Systems Analyst to join our team at Pyramid Consulting, Inc. in the Financial services Industry. As a Business Systems Analyst, you will play a critical role in analyzing processes and identifying opportunities for optimization, standardization, and...

  • Business Systems Analyst

    4 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: Business Systems AnalystJob Summary:We are seeking a highly skilled Business Systems Analyst to join our team at MillenniumSoft. As a Business Systems Analyst, you will play a critical role in supporting day-to-day business operations and Global Customer Services enterprise systems.Key Responsibilities:Support the development and implementation of...

  • Business Systems Analyst

    2 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: Business Systems AnalystJob Summary:We are seeking a highly skilled Business Systems Analyst to join our team at MillenniumSoft. As a Business Systems Analyst, you will play a critical role in supporting day-to-day business operations and Global Customer Services enterprise systems.Key Responsibilities:Support the development and implementation of...

  • Business Systems Analyst

    3 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: Business Systems AnalystJob Summary:We are seeking a highly skilled Business Systems Analyst to join our team at MillenniumSoft. As a Business Systems Analyst, you will be responsible for supporting day-to-day business operations and Global Customer Services enterprise systems.Key Responsibilities:Support the development and implementation of...

  • Business Systems Analyst

    3 weeks ago

    San Diego, California, United States Proven Recruiting Full time

    Business Analyst OpportunityWe are seeking a skilled Business Analyst to support automation processes and drive efficiency in our industry-leading energy company.In this role, you will play a pivotal part in ensuring seamless functionality of applications and supporting end-user requests. You will work closely with clients to gather detailed requirements for...