Senior Technical Service Leader

2 days ago


Oshkosh, Wisconsin, United States Crown Cork & Seal USA, Inc. Full time

CROWN Cork & Seal USA, Inc. is a leading global manufacturer of packaging products for consumer goods.

The company is seeking a Senior Technical Service Leader to join their team in the Midwest United States.

This role will involve providing technical support to customers in the food industry, troubleshooting process issues, and conducting trials in food manufacturing environments.

The ideal candidate will have a strong background in food science, engineering, or a related field, with at least 5 years of experience in a packaging manufacturing environment.

They will be responsible for managing the technical interface between the Food Division and their customers, developing strategies and action plans for both current and potential new customers.

This position requires extensive travel (up to 80%) and the ability to work effectively in a team setting and as an individual.

A competitive salary is offered, estimated at $85,000 - $110,000 per year, depending on experience, plus comprehensive benefits including free company-paid health insurance and a 401(k) matching program.

Key responsibilities include:

  • Providing problem-solving leadership on technical and quality matters
  • Managing the overall technical interface between the Food Division and customers
  • Supporting customers in all technical aspects of the business, including current packages and new package development
  • Developing and managing technical meetings between the Company and customers
  • Interacting directly with customer and internal manufacturing operations
  • Partnering with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans

The physical requirements of this role include sitting, standing, walking, using hands, reaching with hands and arms, balancing, stooping, kneeling, crouching, or crawling, lifting up to 30 lbs, and specific vision abilities. Working conditions may require performing job duties outside of the typical office setting in a plant environment, interacting with moving mechanical parts and vehicular traffic, and being exposed to a wide range of temperatures and noise levels.



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