Supervisory Records Management Specialist

This position is located in the Office of Field Operations, District 44, Santa Ana CA Field Office. As a Supervisory Records Management Specialist, you will provide technical and administrative supervision to Records personnel throughout the Field Office.

• Maintain the organization's DHS files and records.
• Responsible for training of personnel regarding records operations, policies, and procedures.
• Administration of records verification operation.
• Provide technical and administrative supervision to records personnel throughout the Field Office.
• Act as local Mail Facility Manager, overseeing and supervising the local mailroom through subordinate supervisors.
• Conduct on and off site reviews of Field Office Records operations to provide guidance, oversight and training.
• Coordinate direction of the Records Management Program; collaborate with District, Region, Headquarters, and Field Offices to formulate and apply records policies, guidelines and procedures that impact the Field and other components within DHS.
• Inform management of the creation, collection, storage and disposition of data and records; program compliance to laws, regulations, policies, and guidelines; external movement and maintenance of records; reconciliation and updates to systems.
• May act as the Contract Officer's Technical Representative (COTR) and manage the Contract Performance Analysis Unit (CPAU) in those locations where the Field Operations Support Services contract.
• Manage and coordinate workloads through subordinate supervisors. Responsible for ensuring workloads and scheduling align to monthly, quarterly, and yearly goals.

• You must be a U.S. Citizen or U.S. National to apply for this position.
• Successfully pass a Background Investigation including financial disclosure.
• You must pass a drug screening.
• You must submit resume and supporting documentation.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.
• USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs.

This position IS NOT in the bargaining unit. This position IS considered “essential” for purposes of reporting to work when the facility might otherwise be closed. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

Qualifications: The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/21/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/21/2024.

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Analyzing the effectiveness, efficiency and productivity of administrative programs;
• Serving as an adviser on records issues and making recommendations on change in policy and procedures;
• Conducting extensive legal research into precedent cases, decisions and opinions on the propriety of releasing information relating to the application and petition for benefits and entitlements under the Immigration and Nationality Act

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 10/21/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education: EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Additional information pertaining to your interest and availability for this position may be needed after the closing date of the job opportunity announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Conditions of Employment Reminder: If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.