Customer Service Ambassador

3 weeks ago


Kirkland, Washington, United States Magic Connections Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Magic Connections. As a key member of our hospitality team, you will play a vital role in delivering exceptional consumer experiences and driving sales growth.

Key Responsibilities
  • Develop a deep understanding of our clients' products and services to effectively communicate their benefits and features to customers.
  • Build and maintain strong relationships with customers through personalized interactions, ensuring their needs are met and exceeded.
  • Collaborate with the team to achieve sales goals and cultivate long-term relationships with our clients' customers.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice and guidance to customers.
  • Manage a team of Junior Customer Service Representatives, providing guidance and support to ensure their success.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in customer-facing roles or hospitality positions, such as retail or restaurant.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Passion for delivering exceptional customer experiences and driving sales growth.
  • Ability to work collaboratively as part of a team and adapt to changing priorities.
What We Offer

As a Customer Service Representative at Magic Connections, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for career advancement and professional growth.

We are committed to creating a collaborative and inclusive work environment that encourages our team members to grow and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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