Customer Service Representative

2 weeks ago


Kirkland, Washington, United States Whole Foods Market Full time
Job Description

At Whole Foods Market, we are committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you will play a key role in achieving this goal by providing assistance to customers, resolving issues, and promoting our products and services.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with finding products, answering questions, and resolving issues.
  • Process transactions, handle returns and exchanges, and maintain a clean and organized store environment.
  • Work collaboratively with other team members to achieve sales goals and promote a positive store culture.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
  • 12+ months retail experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift 50 lbs and stand for long periods of time
Benefits:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on store products and services
  • Flexible scheduling and a positive work environment


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