Customer Service Expert
6 days ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Expert. This is a great opportunity for someone who enjoys helping others and has strong communication skills.
- Key Responsibilities:
- - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues
- - Maintain a high level of professionalism and empathy while interacting with customers
- - Have at least 2 years' professional experience in Customer Service/ Call Center environment
Requirements:
- - Must be able to handle all outbound and inbound calls for the Call Center
- - Must be fluent in English, read, write and converse in English
- - Must have both oral and written communication skills
Preferred Qualifications:
- - Previous experience in a call center or customer service role is preferred
- - Familiarity with medical terminology and medical office procedures is a plus
- - Strong data entry skills with attention to detail
- - Excellent verbal and written communication skills
Benefits:
- - 401(k) matching
- - Dental insurance
- - Health insurance
- - Paid time off
- - Vision insurance
Work Schedule:
- - 8 hour shift
- - Monday to Friday
Estimated Salary: $18.01 - $20.00 per hour
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