Specialty Patient Services Liaison
13 hours ago
Job Summary:
We are seeking a highly skilled Specialty Patient Services Liaison to join our team at Value Apothecaries Inc. This role will be responsible for providing patient access services, communicating with office staff, and ensuring timely access to medication therapy.
Key Responsibilities:
- Navigate the healthcare system to achieve prescription fulfillment and improved patient outcomes.
- Assess, develop, and recommend the best method of providing specialty prescription pharmacy services to support patients.
- Serve as the initial contact for all identified client specialty pharmacy prescriptions, responsible for marketing, prior authorization, EMR, documentation, etc.
- Influence physician and clinic staff to refer patients to our preferred specialty pharmacy provider through education and excellent customer service.
- Develop and maintain close relationships with clinic staff, physicians, pharmacies, and hospital contacts through face-to-face interactions.
- Support customer relationships by delivering professional presentations and facilitating educational meetings as needed.
Requirements:
- A minimum of four years of experience in fields such as Benefit Verification, Prior Authorization, Medical Billing, Medical Office Administration, Social Work, Medical Records, Patient Financial Services, Pharmacy, Nursing, or similar vocations.
- Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or Certified Medical Assistant (CMA) or other comparable national certification or comparable state certification required at time of hire.
- Knowledge of healthcare insurance, prior authorization, and/or coding is preferred.
What We Offer:
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. Our comprehensive suite of benefits focuses on the physical, emotional, financial, and social aspects of wellness, including support for working families, training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Equal Employment Opportunity:
Value Apothecaries Inc is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
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