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Technical Support Expert

2 weeks ago

Phoenix, Arizona, United States Verifone Full time
Job Overview

We are seeking a highly skilled Technical Support Representative to join our Verifone Helpdesk team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.

Responsibilities
  • Diagnostics and troubleshooting of customer requests and issues via phone, chat, and email.
  • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
  • Assist customers with inquiries related to installation, operation, maintenance, and training for products and applications.