Technical Field Service Expert
1 week ago
Job Description
This is a field-based role that requires traveling to customer facilities and staying in hotels four nights a week after completing training at our facility in Holland, Michigan. The successful candidate will perform field installations and start-ups, preventative maintenance, inspect and conduct performance tests to verify product compliance with manufacturing prints and application engineering/purchase specifications and requirements.
- You will perform field installations and start-ups, preventative maintenance, inspect and conduct performance tests to verify product compliance with manufacturing prints and application engineering/purchase specifications and requirements.
- You will conduct training and instruct the product users in proper operation and maintenance of our products.
- You will troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics to bring or return products to fully operational condition.
- You will establish, maintain, and develop positive relationships with customers.
- You will maintain a thorough knowledge of Russell's Technical Products' warranty, maintenance, and service policies and procedures.
- You will maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports.
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