Dispatch Operations Specialist

3 weeks ago


Sterling Heights, Michigan, United States MG Moving Services Full time
Job Description

The Service Scheduling Manager plays a critical role in our operations department, ensuring seamless communication between customers and field teams. This is a full-time position with a salary range of $60,000 - $80,000 per year, depending on experience.

About the Job

You will be responsible for scheduling service calls, managing budgets, and improving operational systems and processes. To succeed in this role, you should have 1+ year of experience as a service dispatcher, excellent communication and organizational skills, and a high school diploma or equivalent.

Responsibilities:
  • Manage daily work orders and schedules for the field team
  • Communicate with field teams and customers using messaging apps, email, two-way radios, and telephones
Qualifications:
  • 1+ year of experience as a service dispatcher
  • Excellent communication, organizational, and interpersonal skills
  • High school diploma or GED; associate or bachelor's degree preferred
Benefits:
  • Competitive pay: $60,000 - $80,000 yearly DOE
  • Health, dental, and vision insurance
  • Employer-paid life insurance
  • 401(k) with employer match
  • Employee assistance program
  • Paid time off
About MG Moving Services

We are a growing company with a commitment to providing exceptional customer service. As a member of our operations department, you will have opportunities for professional growth and development in a dynamic and fast-paced environment.



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