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Delivery Operations Specialist
2 weeks ago
About the Role
This is an exciting opportunity for a skilled logistics professional to join our team as a Delivery Operations Specialist. In this role, you will play a critical part in ensuring the timely and efficient transportation of goods to our customers.
Key Responsibilities
- Process all customer returns and undelivered items nightly.
- Manage and maintain accurate records of deliveries and customer interactions.
- Collaborate with the Customer Service team to resolve any issues or concerns.
- Provide exceptional customer service and support to internal and external stakeholders.
Qualifications
- 2 years of experience in logistics, transportation, or a related field.
- Proven track record of providing excellent customer service and resolving conflicts.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.