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Delivery Operations Specialist

2 weeks ago


Sterling Heights, Michigan, United States Randstad Full time

About the Role

This is an exciting opportunity for a skilled logistics professional to join our team as a Delivery Operations Specialist. In this role, you will play a critical part in ensuring the timely and efficient transportation of goods to our customers.

Key Responsibilities

  • Process all customer returns and undelivered items nightly.
  • Manage and maintain accurate records of deliveries and customer interactions.
  • Collaborate with the Customer Service team to resolve any issues or concerns.
  • Provide exceptional customer service and support to internal and external stakeholders.

Qualifications

  • 2 years of experience in logistics, transportation, or a related field.
  • Proven track record of providing excellent customer service and resolving conflicts.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.