Assistant Operations Manager
1 week ago
We are seeking a highly skilled and experienced Operations Manager to lead our Maintenance & Repair (M&R) team at Ports America. As a key member of our operations team, you will be responsible for ensuring the highest productivity and supervision in the repair operation, providing excellent customer service, and achieving operational and financial goals.
Key Responsibilities- Leadership and Direction: Provide leadership and direction to the M&R team, ensuring the safe, efficient, and cost-effective management of the business.
- Operational Excellence: Direct the activities of the mechanics engaged in the Maintenance & Repair of Containers, Chassis, and Refrigerated Containers, ensuring the highest productivity and quality standards.
- Performance Analysis: Analyze performance statistics and trends to identify areas for improvement, and implement strategies to achieve operational and financial goals.
- Customer Service: Provide excellent customer service, ensuring the oldest damages are being turned around regularly, and ensuring reliable service to customers.
- Reporting and Compliance: Direct the preparation of daily, weekly, and monthly statistics for productivity and other operational and financial reports, ensuring compliance with company policies and procedures.
- Inventory Management: Maintain a current and accurate inventory of all equipment, submitting the required reports meeting each customer's requirements.
- Employee Development: Ensure that all M&R staff is familiar with company policies, employment and labor law, collective bargaining agreements, and the procedures for implementing and maintaining consistent applications.
- Accident Prevention: Ensure safety, health, and environmental standards are met throughout the operation, and investigate all accidents/injuries thoroughly.
- Communication: Ensure good communications throughout the workgroup and their group interactions, so that activities are running smoothly on a regular basis.
- Education: High School Diploma or GED
- Experience: 4+ years of Intermodal M&R Equipment experience within the logistics/transportation industry in a managerial capacity, with significant labor relations experience.
- Skills: Working knowledge of budget preparation and financial applications, including an understanding of basic accounting, statistics, problem solving, goal setting, and business applications.
- Education: Bachelor's Degree in Maritime, Logistics, Supply Chain, or related discipline
- Experience: Principles of terminal and stevedore operations.
- Skills: Thorough knowledge of M&R Equipment repair criteria required by each customer, management of M&R operation including technical mechanical expertise and labor management.
- Frequent Walking and Standing: Frequent walking, standing, bending, occasional sitting.
- Work Environment: Work in a terminal/yard setting, work in changing weather conditions, work in an environment with moving objects and machinery.
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