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Healthcare Provider Relations Consultant
2 months ago
Provider Relations – Network Development Consultant
Remote or Hybrid
Envision a workplace that empowers you to analyze, innovate, and motivate. Our team members excel in assisting healthcare payers in managing care costs, enhancing competitiveness, and driving positive transformations. You can be part of a well-established organization with over 40 years of experience, dedicated to helping our clients succeed by assessing their needs and customizing creative healthcare cost management strategies.
Our dedication to diversity, inclusion, and belonging is woven into the very fabric of our organization. We aim to cultivate a work environment that promotes mutual respect and collaboration, allowing every talented individual to contribute and perform at their highest potential. We are MultiPlan, where exceptional talent flourishes.
Shine with us as a Network Development Consultant within our Government Programs network development team. This is a full-time (40 hours per week) remote/hybrid role. In this capacity, you will engage with healthcare provider offices to educate them about MultiPlan's offerings. This role involves travel within a designated service area, which may require overnight stays and necessitates a valid Driver's License. Expect up to 70% travel within your service area, primarily for frequent provider meetings, sometimes with minimal notice.
MultiPlan stands as an industry leader, firmly committed to its workforce. Established in 1980, we are the most comprehensive provider of healthcare cost management solutions in the industry. Our network includes approximately 1,000,000 healthcare providers, serving an estimated 68 million consumers, and processing 40 million claims annually through our network and non-network solutions.
- Discover more about what it means to be a part of MultiPlan on our Careers page.
KEY RESPONSIBILITIES
- Engage with healthcare provider office personnel to deliver education on MultiPlan's programs and services.
- Develop and nurture professional relationships with contracted providers and their administrative teams.
- Distribute educational materials to healthcare provider office staff.
- Address and resolve provider inquiries and concerns within established protocols.
- Organize provider education sessions (both in-person and virtual) as necessary.
- Act as an internal resource for resolving network issues arising from customer service inquiries.
- Monitor and report on the frequency and nature of provider visits, producing weekly reports.
- Guide providers, clients, and members on processes as required.
- Consistently meet our quality, customer service, productivity, and service level performance standards.
