Sales Floor Leadership Professional
3 days ago
The Customer Service Manager is a critical role at Goodwill of Central & Northern Arizona, responsible for driving sales growth, improving processes, and building a positive work environment. As a seasoned leader, you will oversee the sales floor team, lead sales associates, and ensure exceptional customer experiences. Your expertise in retail management and leadership will be essential in developing high-performing teams and fostering a culture of excellence. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. If you have a passion for leadership and customer service, we encourage you to apply
Key Responsibilities:
• Execute retail operations plans to achieve sales targets
• Lead and motivate sales teams to deliver outstanding results
• Develop and implement process improvements to enhance customer satisfaction and efficiency
• Collaborate with cross-functional teams to drive business growth and strategy
• Foster a culture of excellence, diversity, and inclusion within the sales floor team
• Analyze data to inform decisions and drive business growth
• Salary: $17/hour
Requirements:
• 1-year work experience in retail management
• Strong leadership and communication skills
• Ability to analyze data and make informed decisions
• Proficient in Microsoft Office Suite
• High school diploma or equivalent work experience required
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