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Retail Store Associate

2 months ago


Berkeley, California, United States CVS Health Full time
About CVS Health

CVS Health is a leading healthcare company that is shaping the future of healthcare for people, businesses, and communities. Our mission is to bring our heart to every moment of your health, and we're committed to delivering enhanced human-centric healthcare for a rapidly changing world.

Job Summary

The Retail Store Associate position is a critical role within our organization, providing an opportunity to excel in a growing, high-impact, customer-focused role. As a Retail Store Associate, you will work both independently and as a member of a team to positively impact the lives of others.

Key Responsibilities
  • Deliver Exceptional Customer Service: Anticipate customer needs, demonstrate compassion and care in all interactions, and actively identify and resolve potential service issues.
  • Focus on the Customer: Give a warm and friendly greeting, maintain eye contact, and offer help locating additional items when needed.
  • Accurately Process Transactions: Handle cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Maintain a Clean and Organized Store Environment: Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by store manager.
  • Support Store Operations: Assist with opening and closing store activities, provide customer support to all departments, and ensure departments are fully stocked and operational.
  • Develop Your Skills: Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
  • Embrace New Services and Programs: Stay up-to-date with all updated services and tools, and enthusiastically promote new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements
  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details
  • Preferred Qualifications: Previous experience in a retail or customer service setting
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, a 401(k) retirement savings plan, an Employee Stock Purchase Plan, and a fully-paid term life insurance plan. We also offer numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.