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Commercial HVAC Operations Manager
2 months ago
We are seeking a highly skilled and experienced Commercial HVAC Service Manager to join our team at TradeWize Recruiting. As a key member of our organization, you will be responsible for leading a team of service technicians and overseeing the day-to-day operations of our commercial HVAC service division.
Key Responsibilities:- Lead a team of service technicians, including interviewing, hiring, and training.
- Develop and manage operating budgets and monthly status reports, including projected gross/net profits.
- Manage accounts receivable and overdue clients, and approve all credit accounts.
- Maintain systems for responding to customer inquiries via various channels.
- Review and initiate all completed work orders, including pricing and verification of materials/labor used.
- Initiate paperwork for returns of warranty parts and arrange shipping.
- Monitor and evaluate system performance regarding call-backs and customer satisfaction.
- Assist service technicians with callbacks or highly difficult technical problems.
- Monitor and maintain inventory.
- Develop advertising schedules and promotional literature for presentations.
- Lead in the development of new markets in commercial areas of service.
- Responsible for security and cleanliness of the Service Division building, trucks, and equipment.
- Minimum 5 years' experience in a commercial HVAC environment.
- Estimating experience required.
- Leadership experience required.
- Valid HVAC certification and driver's license.
- Competitive salary.
- Comprehensive health and dental coverage.
- Company-provided phone and take-home truck.
- 401k matching program up to 3%.
- Paid Time Off.
- Opportunities for growth and continuous learning and development.