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Executive Director

2 months ago

Maine, United States Growth Orthopedics Full time
Job Title: Executive Director

The Executive Director will oversee the administrative and operational aspects of the clinic, ensuring seamless day-to-day operations and exceptional patient care. This individual will set goals for the practice and implement them effectively, providing strong leadership and communication across the practice staff.

Key Responsibilities:

  • Direct oversight of day-to-day practice operations to ensure quality care and patient, provider, and staff satisfaction.
  • Provide management and oversight of the Ambulatory Surgery Center.
  • Supervise front desk manager, RCM Director, and other operational/administrative staff, medical assistants, as assigned.
  • Ensure compliance with all regulatory agencies, system protocols, and office procedures, communicating policy changes to appropriate staff.
  • Mediate or assist in the mediation of conflicts, differences, and misunderstandings between and amongst patients, staff, and physicians.
  • Identify and address performance and behavioral problems of staff, counsel, and discipline according to policy.
  • Review and monitor daily KPIs and monthly financial reports.
  • Work closely with physicians and MSO to optimize practice operations through skilled operational process and sound financial management.
  • Provide input for the development of budgetary and financial goals.
  • Ensure office staff members are trained and versed on all applicable information systems associated with the practice and assist with all transitions to EHRs.
  • Foster a culture of continuous quality improvement, equity, inclusion, and operational efficiency.

Job Qualifications:

  • Bachelor's degree in Business Administration, Health Care Administration, Nursing, or related field is required (Master's degree is preferred).
  • 5+ years in healthcare administration management, with a strong background in orthopedics and/or ambulatory surgery settings.

Growth Ortho is a managed service organization that partners with independent orthopedic offices while ensuring their individual autonomy. We prioritize patient outcomes and satisfaction, and clinical decisions are made by the physicians. Our goal is to provide exceptional care and support to our patients, physicians, and staff.