Client Support Specialist

2 weeks ago


Buckhannon, West Virginia, United States Jackson Hewitt Tax Service, Inc. Full time
Job Overview

We are seeking a Client Support Specialist to join our team at Jackson Hewitt Tax Service, Inc. This role is responsible for providing exceptional customer service and ensuring that clients receive accurate and timely tax preparation services.

Key Responsibilities
  • Answer client inquiries and resolve issues in a professional and courteous manner.
  • Prepare and review tax returns accurately and efficiently, ensuring compliance with all relevant tax laws and regulations.
  • Develop and maintain strong relationships with clients through effective communication and follow-up.
Requirements
  • Bachelor's degree in Accounting, Finance, or related field (or equivalent experience).
  • Minimum of 1 year of experience in tax preparation or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and proficiency in tax software.
Salary and Benefits
  • $12.00 per hour salary.
  • Ongoing training and development opportunities.
  • Opportunities for advancement within the company.
  • Flexible scheduling and workload management.
  • Free identity theft protection and other employee benefits.


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