Customer Support Associate
2 weeks ago
First Community Bank is committed to making our community a better place each day. We believe in the importance of community banking and strive to provide exceptional customer service to our valued clients.
Our Benefits:
- Competitive salary and benefits package.
- Paid volunteer time off.
- Matching gifts for charitable contributions.
- Team participation in charitable events.
Job Description:
- The Customer Support Associate will be responsible for providing exceptional customer service and support to our valued clients.
- You will handle cash transactions, accept deposits, and prepare official checks and loan proceed checks.
- You will also evaluate checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
- Additionally, you will enter transactions in our Teller Capture software with accuracy and precision, recording all transactions and producing customer receipts.
Qualifications:
- A high school diploma or equivalent is required.
- One year of cash handling experience is preferred.
- Excellent math skills, strong attention to detail, and the ability to maintain composure and professionalism when dealing with upset customers are essential.
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