IT Senior Manager

4 weeks ago


Minneapolis, Minnesota, United States Deluxe Corporation Full time

The IT Senior Manager at Deluxe Corporation is responsible for ensuring a stable technical processing environment is available to Operations for the 24X7 production environment.

Management duties include providing technical support for multi-site, 24X7 remittance operations, consulting on difficult support issues, and leading technical integration projects.

Key responsibilities include:

  • Consulting with business and operations teams on Operations applications, computing environment, and networking.
  • Leading technical integration, hardware, and software refresh projects.
  • Training and mentoring operations support staff on technology solutions.
  • Supporting client RFPs for questions on technology architecture.
  • Providing technical expertise in supporting client relations for pre and post-sales requests.

Basic Qualifications:

Education and Experience:

Bachelor's in MIS, Engineering, or Computer Science and 5 years of experience or HS/GED and 9 years of systems and business experience.

Deep knowledge of industry trends and remittance products and services, business processes, and applications.

Expert-level institutional knowledge of remittance processing operations.

Preferred Qualifications:

3 years of management experience and demonstrated management skills for geographically dispersed teams.

Strong written and verbal communication skills.

Additional Basic Qualifications:

Must be 18 years of age or older.

This role is not permitted to be filled in certain locations.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer.



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