Loan Specialist

7 days ago


Denver, Colorado, United States AUTOPAY Full time
About Us

AUTOPAY is a pioneering FinTech company revolutionizing the auto finance industry. Our innovative approach empowers customers to secure the best possible car loan or refinance deal, ensuring a seamless and efficient experience.

Job Summary

We are seeking a highly skilled Loan Specialist to join our team. As a Loan Specialist, you will play a critical role in delivering exceptional customer service, providing tailored auto finance and refinance solutions, and ensuring a seamless customer experience.

Key Responsibilities
  • Customer Engagement: Interact with customers to understand their needs and provide personalized auto finance and refinance options.
  • Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted.
  • Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
  • Sales Skills: Develop and apply sales skills to effectively present benefits of loan options and sell additional products.
  • Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.
  • Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities.
Requirements
  • Education: High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Language/Communication/Interpersonal: Ability to speak, read, and write fluent English; strong verbal and written communication skills.
  • Math Skills: Basic computation skills.
  • High Level of Organization: Manage time, energy, and workspace well; accomplish all assigned tasks successfully before end of day.
  • Analytical: Detail-oriented with ability to organize, prioritize, and work independently.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Benefits
  • Paid time off and paid holidays.
  • 401K Savings Plan.
  • Four health insurance plan options.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Dental and Vision insurance.
  • Long- and Short-Term Disability and Life insurance.
  • Access to building fitness center (Denver).
  • Free parking or covered parking options and transportation assistance.
  • Casual professional work environment.
  • Beautiful office located in the Denver Tech Center with mountain and skyline views.

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