Customer Service Representative
3 weeks ago
About the Role:
The Ford Store San Leandro is seeking highly motivated and customer-focused individuals to join our team as Cashiers, Greeters, Valets, and Porters. As a member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our store.
Key Responsibilities:
- Greet and assist customers, providing a warm and welcoming experience.
- Deliver vehicles to sites and locations as required, ensuring timely and efficient service.
- Thoroughly clean and maintain vehicles, adhering to high standards of quality and cleanliness.
- Monitor tire pressure, add air and fuel as needed, and prioritize vehicles for delivery or washing based on appearance.
- Maintain the internal and external appearance and cleanliness of the store, showroom, and lot.
- Take payments for products and services, review and approve check and credit card payments, and balance the cash drawer to receipts.
Requirements:
- At least one year of progressive work experience, coupled with a great attitude, an outgoing personality, a strong work ethic, and a proven record of results.
- Ability to operate a wide variety of cars, light trucks, and vans, with a valid in-state driver's license.
- Effective interpersonal communication skills, with the ability to work well in a team environment.
- Professional appearance and work ethic, with the ability to read and comprehend instructions.
Benefits:
- Competitive wages
- Medical, dental, and vision plans
- Paid holidays, vacation, and personal time
- 401(k) retirement plan
Job Type: Full-time
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