Restaurant Operations Manager

4 days ago


Horn Lake, Mississippi, United States Whataburger Full time
Restaurant Manager Job Description

Welcome to Whataburger Careers

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Front-of-House Operations: Manage staff scheduling, customer service, and presentation of the dining room and bar areas.
  • Kitchen Team Management: Ensure timely and quality food delivery, resolve service issues, and maintain a clean and safe kitchen environment.
  • Talent Development: Hire, train, and retain talent to deliver extraordinary customer service.
  • Inventory Management: Conduct regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.
  • Financial Management: Work with Operating Partners on financial reports and budget management to ensure profitability for the restaurant.
  • Compliance and Safety: Ensure compliance with health and safety regulations, provide guidance on cleaning, sanitation, and food safety procedures, and conduct regular training sessions.
Requirements:
  • Education: High school diploma or equivalent, with a focus on hospitality or a related field.
  • Experience: 1+ years of restaurant leadership experience, with a proven track record of driving sales growth and improving customer satisfaction.
  • Certifications: Food Handlers Certification and Food Safety Certification (requirements may vary based on city, county, or state).


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