Care Coordinator for Assisted Living Residents

2 weeks ago


Delmar, New York, United States Centers Assisted Living Program Full time

Centers Assisted Living Program is seeking a dedicated Care Coordinator to join our team. As a key member of our staff, you will play a vital role in ensuring the well-being and satisfaction of our residents.

About the Role

We are looking for a skilled and compassionate individual who can act as a liaison between our residents and our Director of Case Management. Your primary responsibility will be to address resident concerns, which may include roommate issues, room changes, behavioral problems, and other matters that require attention.

You will also be responsible for helping new residents orient themselves to our Assisted Living Program, assisting them in obtaining SSI/SSD benefits and Access-A-Ride applications and services, coordinating medical appointments, including scheduling transportation and insurance eligibility, and maintaining organized incident reports and proper documentation as necessary.

Requirements

To be successful in this role, you will need to possess strong work experience in human services, social services, or related fields, with proficiency in computer programs such as MS Office and MS Excel. You must also have excellent written and oral communication skills, great problem-solving skills, and superior administrative and organizational skills with the ability to prioritize tasks effectively.

In addition, you will need to be able to multitask efficiently, manage your time effectively, and possess exceptional interpersonal and leadership skills. A strong work ethic, intense drive, and initiative for quality customer service are essential qualities for this position.

What We Offer

We offer a competitive salary of approximately $62,000 per year, based on industry standards and location. Our benefits package includes health, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and compassionate individual who is passionate about providing exceptional care to our residents, we encourage you to apply for this exciting opportunity.



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