Enterprise ServiceNow Solution Architect
3 days ago
Company Overview:
Rush University Medical Center is a leading academic medical center and one of the top-ranked hospitals in the country. Our Digital & Information Services (D&IS) team is expanding its ServiceNow footprint and implementing the Strategic Portfolio Management (SPM) module.
Job Description:
We are seeking an experienced Sr ServiceNow Developer to join our Strategy & Planning – Strategic Portfolio Management (SPM) team. As a key member of the team, you will be responsible for designing, developing, and expanding the SPM modules on the ServiceNow Platform.
Responsibilities:
- Develop and recommend SPM workflows, configurations, customizations, and applications, per best practices to meet business needs.
- Support ServiceNow SPM module through monitoring, troubleshooting, root-cause analysis and implementing Bug-Fixes.
- Utilize ServiceNow Plugins/Automation tools to build Innovative Solutions for SPM.
- Review and groom user stories to understand requirements and technical architecture documentation for solution and lead the following design and development and deployment of solutions across non-PRD and PRD environments.
- Provide training for SPM or other Service Now modules/functionality both in person and through using other methods and maintain end user documentation as required.
- Document, maintain and update policies, procedures, and controls for the operation of the ServiceNow SPM platform.
Requirements:
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline.
- Proficient in all phases of the software development lifecycle.
- Minimum 5-10 years of ServiceNow Development and Design experience on ITSM and ideally SPM suite, documenting requirements, designing, and building in a ServiceNow enterprise environment.
- Must have completed at least 2 implementations of SPM within ServiceNow.
- Experience or knowledge or certifications with various ServiceNow modules like SPM, ITAM, ITOM, ITIL, CSA Certification, Implementation Specialist Certification.
- Having exposure to integrations and developing complex solutions; Experience with ServiceNow scripting languages.
- Expertise and experience in ServiceNow, ideally certified as a ServiceNow Developer and/or Administrator.
- Experience utilizing techniques and tools including HTML, XML, CSS, SQL, or JavaScript.
Estimated Salary: $120,000 - $180,000 per year.
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