CareIQ Billing Specialist I
3 days ago
The CareIQ Billing Specialist plays a crucial role in ensuring timely and accurate invoicing for all CareIQ Ancillary Healthcare services. Utilizing proprietary systems and knowledge gained from training, this specialist will review vendor and provider bills, determine appointment types, and generate vendor payments and customer invoices. With a strong focus on accuracy and urgency, the CareIQ Billing Specialist will ensure that payment and invoice amounts align with contracted service level expectations. This is a remote position, and the ideal candidate should reside and work in the Central or Eastern time zones.
Key Responsibilities:
- Provide exceptional customer service to assist customers and vendors with billing inquiries.
- Accurately review and enter data into proprietary systems.
- Learn and operate corporate proprietary systems to efficiently complete tasks.
- Conduct thorough administrative reviews of medical notes and bills.
- Determine payment and charge rates align with appointment types and contracted amounts.
- Utilize bill history research, problem-solving, and critical thinking skills to resolve customer questions.
- Meet departmental production and quality performance expectations.
- Comply with all safety rules and regulations during work hours.
- Perform additional duties as required.
Requirements:
- Effective multi-tasking skills in a high-volume, fast-paced environment.
- Excellent written and verbal communication skills.
- Ability to meet designated deadlines.
- Computer proficiency and technical aptitude with MS Office and proprietary systems.
- Strong interpersonal, time management, and organizational skills.
- Ability to maintain a professional and courteous demeanor during complex telephonic conversations.
- Ability to work independently and within a team environment.
Education and Experience:
- High School diploma.
- Prior work experience in a detail-oriented customer service environment.
Pay Range:
CorVel uses a market-based approach to pay, and salary ranges may vary depending on location. Pay rates are established considering federal, state, and local minimum wage requirements, geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles, new hires may be slotted into a different level, either up or down, based on assessment during the interview process, considering experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $14.90 - $22.74 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health, and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enables us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
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