Lead Barista for Coffee Operations
2 weeks ago
Key Responsibilities:
- Greet and interact with every customer warmly.
- Proactively recommend products and assist with transactions to enhance the customer experience.
- Conduct product tastings and provide samples to customers.
- Ensure all items meet established visual and quality standards.
- Exhibit knowledge and application of safe food handling protocols.
- Follow guidelines for merchandising, stocking, rotation, and storage.
- Maintain a professional demeanor throughout each shift.
- Adhere to cash handling procedures and register protocols.
- Comply with inventory management and stocking practices.
- Engage in self-directed learning beyond initial training.
- Master and embody all product and conduct standards set by The GIANT Company and Starbucks.
- Previous supervisory or barista experience is preferred.
- Must be legally authorized to work in the U.S.
- Possession of valid identification is required.
- Must consistently meet the company's performance expectations, including attendance.
Strong customer service orientation, excellent interpersonal abilities, and a preference for food handling certification.
Physical Demands:
Shift Duration: Minimum of 4 hours or longer based on operational needs.
Job Activity: Continuous high effort required.
Weight Handling: 50 lbs.
- Stand 55%, Sit 0%, Walk 45%
Maximum static pull: 20 lbs.
Preferred Qualifications:
- Team members should be familiar with company policies and procedures as outlined in the policy manual and team member handbook.
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