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Global Shipping Import/Export Coordinator
2 months ago
Company:
JobsInLogistics
Job Overview:
The International Freight Operations Specialist plays a crucial role in managing the import and export processes for air and ocean shipments. This position requires adherence to compliance regulations, preparation of quotations, and delivering exceptional customer service.
Compensation:
$50k to $65k base salary, commensurate with experience
Comprehensive benefits package
Experience with Cargowise or similar software is preferred
Minimum of 2 years in international freight forwarding operations.
Our organization is a prominent player in the logistics sector, committed to growth and excellence, seeking to onboard International Freight Operations Specialists.
Key Responsibilities:
The selected candidate will be responsible for:
- Managing daily air and ocean export shipments.
- Coordinating with agents and shippers; preparing necessary documentation for clients; following up with shipping lines; maintaining daily shipment reports as required.
- Ensuring all essential documents are collected; dispatching final documents as necessary.
- Filing AES and other mandatory documentation for export processing.
- Arranging pickups, deliveries, and container loading as needed.
- Providing customer service updates, including tracking shipments from origin to destination.
- Setting up billing and payables.
- Performing additional duties as assigned.
Required Skills and Qualifications:
The ideal candidate will possess:
- In-depth knowledge of freight forwarding, particularly in air and ocean export operations.
- Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook; familiarity with freight forwarding software such as Cargowise is advantageous.
- A strong commitment to outstanding customer service, effectively supporting both external and internal clients, with excellent communication and follow-up skills.
- The ability to thrive in a collaborative team environment or work independently with minimal supervision to achieve objectives.
- Strong interpersonal skills that foster loyal, long-term customer relationships.
- Practical problem-solving and decision-making abilities.
- Capability to manage time effectively, adjusting priorities based on workload or directives from management.
Qualifications:
Candidates must have:
- A minimum of 2 years of experience in international freight forwarding logistics.
- At least 2 years of customer service experience.
- A high school diploma or GED.
- Legal eligibility to work in the US.
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