Cage Operations Manager

4 days ago


Danville, Virginia, United States Caesars Entertainment Full time
Cashier and Banking Team Supervisor

At Caesars Entertainment, we are seeking a highly skilled and experienced Cashier and Banking Team Supervisor to join our team. As a key member of our operations team, you will be responsible for managing and directing the day-to-day activities of the cage and banking team members.

Key Responsibilities:
  • Operational Management: Manage and direct the day-to-day operations of the cage and banking team members, ensuring seamless execution of tasks and activities.
  • Performance Expectations: Communicate performance expectations to cage and banking team members, ensuring they understand their roles and responsibilities.
  • Leadership and Support: Assist the Cage Manager in performing duties and assume full responsibility in their absence, providing leadership and support to the team.
  • Specialty Bank and Front Line: Work in specialty bank or front line as requested, providing additional support to the team.
  • Scheduling and Coordination: Assist in the preparation and coordination of scheduling casino cashiering and banking teams, ensuring efficient use of resources.
  • Equipment and Facility Maintenance: Investigate equipment or facility failure, ensuring prompt resolution and minimizing downtime.
  • Guest Complaints: Investigate guest complaints, providing prompt and effective resolution.
  • Monitoring and Compliance: Monitor casino cashiering activities on the front line, specialty banks, main banks, and redemption areas, ensuring compliance with internal controls and standard operating procedures.
  • Confidentiality and Security: Maintain strict confidentiality regarding financial information, operating systems, company policies, marketing plans, and team member information.
  • Training and Compliance: Ensure training and compliance with regulatory and safety standards, ensuring a safe and secure work environment.
  • Reporting and Analysis: Produce and deliver reports promptly, providing valuable insights and analysis to support business decisions.

We are looking for a highly motivated and experienced individual who can provide leadership and support to our team. If you have a strong background in operations management and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.



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