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Customer Service Representative

2 months ago

Killeen, Texas, United States Toyota of Killeen Full time
Job Overview

Receptionist – Automotive Dealership

As the first point of contact at our dealership, you will embody the welcoming spirit of our organization. We seek an individual with a positive demeanor and a polished appearance. While prior experience is preferred, we are open to candidates who demonstrate strong potential. Success in this role requires reliability, professionalism, and a friendly attitude, as we aim to foster a long-term career path rather than just another job. Our dealership operates like a family, valuing each employee's contribution.

Key Responsibilities

  • Comprehend and adhere to receptionist protocols and procedures
  • Execute clerical tasks including typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail
  • Greet visitors and ascertain their name and purpose of visit
  • Maintain and update the telephone directory
  • Guide clients to the lounge and refer them to the appropriate personnel for vehicle status updates
  • Address client concerns and direct them to the suitable team member for assistance
  • Oversee demo car keys and log demo car reports as necessary
  • Participate in departmental meetings

Qualifications

A high school diploma or GED is required; 1 to 3 months of relevant experience and/or training is preferred. Candidates with a combination of education and experience will also be considered.

Compensation

Compensation is competitive and commensurate with experience, aligning with industry standards.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill essential functions.

While performing the duties of this position, the employee is regularly required to sit, use hands for typing and handling, reach with hands and arms, and communicate verbally. The employee may occasionally need to walk. Specific vision abilities required for this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

Alongside ongoing personal development, our associates enjoy a variety of benefits, including:

  • Paid Vacation
  • Healthcare benefits for employees
  • Short & Long Term Disability plan options
  • Dental Insurance
  • 401k retirement plan options
  • Employee discounts and packages

About Our Company

We pride ourselves on being a fun, friendly, and fabulous workplace. If you are seeking an environment where you will be valued and engaged in your career, you have found the right place. We have a strong history of providing excellent career opportunities for motivated and energetic individuals.