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Patient Access Specialist II

2 months ago

Burbank, California, United States Alta Hospitals Full time

Patient Access Representative II

Alta Hospitals is a prominent healthcare institution dedicated to providing exceptional medical services. Our facilities are equipped to handle a wide array of inpatient and outpatient care, ensuring the highest standards of patient safety and treatment.

  • Accurately registers patients and completes necessary admission documentation
  • Confirms the status of medical records prior to entering patient data
  • Collects essential pre-admission details and secures authorizations
  • Clarifies hospital policies, processes payments, and verifies insurance information
  • Maintains a secure environment while upholding patient confidentiality
  • Manages PBX operations, responds to calls, and conducts paging as required

Qualifications:

  • Minimum of two years of experience in an admissions office or as a PBX operator
  • Fundamental knowledge of medical terminology
  • Strong written and verbal communication skills in English
  • Effective time management and multitasking capabilities
  • Proficient in computer usage and software applications
  • Demonstrated customer service expertise
  • Bilingual abilities are advantageous
  • High School Diploma or GED is required