Front Desk Representative

1 month ago


Billerica, Massachusetts, United States Island Hospitality Management Full time

{"h1": "Front Desk Agent Job Description", "p": "At Island Hospitality Management, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.

Responsibilities:

* Check-in and check-out hotel guests
* Process all payments according to established hotel requirements
* Provide information and assistance to all guests and vendors
* Prepare all necessary reports during each shift for the management team

Requirements:

* Highly motivated team player with strong initiative and desire for achievement
* Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
* Ability to work well in stressful situations
* Readily available and approachable for all guests while providing excellent guest service

Benefits:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Recognition and rewards for outstanding performance
* A fun and dynamic work environment

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Front Desk Agent position.

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

IND300"}



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