Fitness Center Customer Experience Representative

5 days ago


Lawrenceburg, Indiana, United States Planet Fitness - Midwest Management Group Full time

Job Summary

The Fitness Center Customer Experience Representative will play a vital role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be CPR certified.
  • Must be 18 years of age or older.

Physical Demands:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Estimated salary: $12-$15 per hour based on location. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • Lawrenceburg, Indiana, United States Planet Fitness, Inc. Full time

    We are looking for a skilled Member Services Representative to join our team at Planet Fitness, Inc. In this role, you will be responsible for handling customer inquiries and concerns, providing support to members, and ensuring a positive experience at our gyms. The ideal candidate will have excellent communication skills, a strong commitment to customer...


  • Lawrenceburg, Indiana, United States Planet Fitness Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, answering phone calls, and assisting with various administrative tasks.Key...


  • Lawrenceburg, Indiana, United States Planet Fitness Inc. Full time

    About UsPlanet Fitness Inc. is a leading fitness center chain with over 2,000 locations across the United States and internationally.


  • Lawrenceburg, Indiana, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionThe Daytime Custodian will be responsible for ensuring the overall cleanliness of all areas of the facility to provide a positive member experience.Key Responsibilities:Clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor thoroughly.Stock locker rooms with necessary supplies and paper products.Report any broken or...


  • Lawrenceburg, Indiana, United States Tendercare Home Health Services Full time

    Tendercare Home Health Services is a reputable healthcare organization seeking a dedicated and skilled Home Health Care Professional to join our team. We are committed to delivering high-quality, personalized care to our patients in the comfort of their own homes.Job SummaryWe are looking for a compassionate and experienced Registered Nurse to provide...


  • Lawrenceburg, Indiana, United States RidgeWood Health Campus Full time

    RidgeWood Health Campus is seeking a compassionate Licensed Practical Nurse to join our team. As an LPN at RidgeWood, you will play a vital role in providing high-quality care to our residents. With a strong focus on patient-centered care, you will work collaboratively with our interdisciplinary team to ensure that each resident receives the best possible...


  • Lawrenceburg, Indiana, United States Tendercare Home Health Services Full time

    Tendercare Home Health ServicesWe are seeking a dedicated and compassionate Registered Nurse to join our team.Job Description:As a Registered Nurse at Tendercare, you will have the opportunity to make a positive impact on the lives of our patients by providing high-quality, personalized care in the comfort of their homes.Key Responsibilities:Assure quality...


  • Lawrenceburg, Indiana, United States St. Elizabeth Healthcare Full time

    Job SummaryThe Clinical Nurse Specialist (CNS) in the Post Anesthesia Care Unit (PACU) plays a vital role in ensuring exceptional patient care and outcomes. This is an exciting opportunity to join our team at St. Elizabeth Healthcare, where you will have the chance to make a meaningful impact on the lives of our patients.About the RoleThis CNS position...


  • Lawrenceburg, Indiana, United States Tendercare Home Health Services Full time

    About Tendercare Home Health ServicesTendercare Home Health Services is a reputable healthcare provider seeking a compassionate and skilled Licensed Practical Nurse to join our team. As an LPN at Tendercare, you will have the opportunity to make a meaningful impact on patients' lives by delivering high-quality, personalized care in the comfort of their...


  • Lawrenceburg, Indiana, United States Tendercare Home Health Services Full time

    About the JobTendercare Home Health Services is seeking a skilled and compassionate Licensed Practical Nurse to join our team.As a valued member of our team, you will have the opportunity to make a positive impact on the lives of our patients by providing high-quality, personalized care in the comfort of their homes.We offer a supportive, impactful, and...

  • Personal Banker I Role

    18 hours ago


    Lawrenceburg, Indiana, United States Civista Bank Full time

    About the RoleWe are seeking a Personal Banker I to join our retail banking team at Civista Bank. As a key member of our team, you will be responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals.Key...

  • Long Term Care Nurse

    17 hours ago


    Lawrenceburg, Indiana, United States The Waters of Rising Sun Full time

    Job Description: Long Term Care NurseEstimated Salary: $80,000 - $100,000 per yearAbout UsThe Waters of Rising Sun is a leading provider of long term care services, dedicated to delivering exceptional patient outcomes and experiences. Our state-of-the-art facilities and expert care teams make us a trusted partner in the healthcare industry.Job SummaryWe are...


  • Lawrenceburg, Indiana, United States Trilogy Health Services Full time

    Job SummaryWe are seeking a compassionate and skilled Registered Nurse to join our team at Trilogy Health Services. As a Nursing Professional, you will be responsible for providing high-quality patient care and advocating for the needs of your residents.About UsTrilogy Health Services is a leading provider of long-term care services, dedicated to delivering...


  • Lawrenceburg, Indiana, United States Glenn Scholl - State Farm Agent Full time

    We are seeking a Life Insurance Specialist to join our team at Glenn Scholl - State Farm Agent. This is an excellent opportunity for a motivated individual to start a rewarding career with excellent income and growth potential.Company OverviewOur agency is a successful State Farm independent contractor agent, offering a unique opportunity for individuals to...


  • Lawrenceburg, Indiana, United States PJ 1876 EADS OARKWAY Full time

    Job DescriptionThe Role of a Restaurant Team Member at PJ 1876 EADS OARKWAYThis position is responsible for ensuring high-quality products and exceptional customer service are delivered to customers in accordance with Papa John's standards.Key ResponsibilitiesPerform various tasks, including preparing ingredients, taking orders, providing excellent customer...


  • Lawrenceburg, Indiana, United States Civista Bank Full time

    Civista BankDescription:Position Purpose:The Treasury Management Officer is a key position responsible for developing and executing strategies to attract new business and expand current company relationships in treasury management and depository products. The TMO will partner with Commercial Lenders and other sales units to create customized treasury...


  • Lawrenceburg, Indiana, United States Hollywood Casino Lawrenceburg Full time

    We are seeking a talented and enthusiastic Dining Service Team Member to join our team at Hollywood Casino Lawrenceburg. As a key member of our dining service team, you will be responsible for providing exceptional food delivery and customer service.About the RoleThis role is ideal for individuals who enjoy working in a fast-paced environment and have...

  • Fast Paced Bartender

    3 weeks ago


    Lawrenceburg, Indiana, United States Hollywood Casino Lawrenceburg Full time

    Are you a motivated and skilled bartender looking for a fast-paced environment to hone your skills? At Hollywood Casino Lawrenceburg, we are committed to providing exceptional entertainment experiences, and we're seeking an experienced bartender to join our team.About the JobThis is an on-call position that requires flexibility and adaptability. You will be...


  • Lawrenceburg, Indiana, United States Pink Zebra Moving of Hamilton, OH Full time

    We are seeking a highly skilled and motivated Professional Mover to join our team at Pink Zebra Moving of Hamilton, OH. As a key member of our team, you will be responsible for providing exceptional moving services to our clients.About UsAt Pink Zebra Moving, we pride ourselves on delivering outstanding customer service and ensuring a smooth moving...


  • Lawrenceburg, Indiana, United States RidgeWood Health Campus Full time

    Overview:RidgeWood Health Campus is dedicated to providing exceptional long-term care services. Our commitment to excellence and patient-centered approach sets us apart in the industry.Compensation:We offer a highly competitive salary range of $65,000-$85,000 per year, depending on experience, making us one of the top-paying employers in the area.Job...