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Customer Engagement Specialist

2 months ago


Cleveland, Ohio, United States Planet Fitness Full time

Become a valued member of our Planet Fitness family

We are on the lookout for a friendly and enthusiastic Team Member to enhance our vibrant and supportive workplace. If you possess a love for fitness and outstanding customer service abilities, we invite you to join our team.

Position Overview:

  • Welcome and assist members, potential members, and visitors with a warm demeanor.
  • Manage front desk duties including phone inquiries and member registrations.
  • Maintain a clean and orderly environment within the club.
  • Professionally address member inquiries and concerns.

Qualifications:

  • Previous experience in customer service is advantageous
  • Basic proficiency in computer usage
  • Enthusiastic attitude and a commitment to health and fitness
  • Dependable and punctual
  • High school diploma or equivalent is required

Perks of Being a Team Member:

  • Complimentary black card membership
  • Opportunities for mentorship
  • Potential for career growth
  • Health insurance for full-time employees

Physical Requirements:

  • Involves standing, walking, and occasionally lifting heavy objects
  • May require handling of hazardous materials

Compensation: $9.00-$11.00 per hour

If you are eager to contribute positively and be part of a nurturing team, Planet Fitness is the ideal place for you. We are committed to fostering a judgment-free atmosphere where individuals can achieve their fitness aspirations. Join us in shaping the future of our brand.