Systems Validation Expert

4 weeks ago


Charlotte, North Carolina, United States Brightspeed Full time
Job Summary

Brightspeed is seeking a meticulous Systems Validation Analyst to ensure the accuracy and efficiency of our systems. As a key member of our team, you will be responsible for conducting User Acceptance Testing (UAT) for projects, identifying and resolving issues, and collaborating with developers and business users to ensure system accuracy and performance.

Key Responsibilities
  • System Validation: Continuously test and validate S4/HANA and Zuora systems to ensure they are functioning as designed, performing routine checks and validation procedures to confirm system accuracy and performance.
  • UAT Planning and Execution: Plan, execute, and manage UAT for new projects and system enhancements, coordinating with business users to gather feedback and ensure systems meet business requirements.
  • Issue Identification and Resolution: Identify system issues and work closely with developers to troubleshoot and resolve problems, ensuring that any issues are documented, tracked, and resolved in a timely manner.
  • User Support and Training: Work with business users to understand their needs and questions related to S4/HANA and Zuora, providing solutions and support to address their concerns and improve system functionality.
  • Documentation and Reporting: Maintain detailed documentation of testing processes, issues encountered, and resolutions, preparing regular reports on system performance and testing outcomes.
  • System Improvement and Enhancement: Assist in the identification and implementation of system improvements, providing input on system enhancements based on testing results and user feedback.
Requirements
  • Education: Bachelor's degree in Accounting, Business Administration, Finance, or related field (or equivalent work experience).
  • Experience: 3 to 5 years of experience as a systems analyst.
  • Technical Skills: Proficiency in S4/HANA and Zuora, particularly in managing prepaid billing processes.
  • Soft Skills: Strong attention to detail and accuracy in data analysis and reporting, excellent problem-solving skills, and strong communication skills for collaborative work across teams.


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