Quality Engineering Program Manager

2 weeks ago

Fort Collins, Colorado, United States HP Development Company, L.P. Full time
Job Title: Quality Engineering Program Manager

HP Development Company, L.P. is seeking a highly skilled Quality Engineering Program Manager to lead complex programs and large-scale quality improvement initiatives.

Key Responsibilities:
  • Drive quality requirements, processes, and practices into the development, design, manufacturing, and continuous improvement of products.
  • Analyze field quality data to identify trends and lead the engagement with internal and external teams to improve product quality through corrective and preventative action plans and minimize the impact to customers.
  • Serve as the primary representative for product quality and interface with various teams, including Customer Support, Account Management, Sales, R&D, System Team Management, and Marketing.
  • Contribute to the development of innovative principles and ideas in support of achieving operational excellence within the team and help the team achieve the highest standards of quality and customer experience.
  • Exercise significant independent judgment in developing methods, techniques, and criteria for achieving objectives.
  • Communicate program progress, escalations, and issue analysis to stakeholders, including at the Executive level.
  • Collaborate with business unit management and internal development, manufacturing, and service delivery partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs.
  • Drive innovation and integration of quality initiatives into projects and activities in the organization.
  • Provide guidance and mentoring to less-experienced staff members to set an example of quality program management excellence.
Requirements:
  • Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
  • 6-10 years of relevant experience.
  • Proven results leading change efforts and driving product or process improvements with a measurable positive impact on the business.
  • Advanced MS Excel user.
  • Experience using Power BI and Tableau.
  • Self-starter with an entrepreneurial mindset.
  • Ability to operate in a fast-paced work environment.
  • Excellent analytical, problem-solving, and data manipulation skills.
  • Meticulous attention to detail and strives for excellence in every task.
  • Confident and comfortable with creating reports and presenting to upper management.
  • Practices good judgment in handling confidential and sensitive information.
  • Excellent track record of leading and influencing teams across multiple different business units.
  • High level of technical understanding of Retail Industry Solution products, peripherals, hardware designs, components, Operating Systems, and software.
  • Demonstrated business acumen, understanding of organizational strategy, and successful experience leading change to products and processes.
  • Excellent written and verbal communication skills; mastery in English and local language.
Compensation and Benefits:

The base pay range for this role is $118,050 to $171,200.00 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including health insurance, dental insurance, vision insurance, long term/short term disability insurance, employee assistance program, flexible spending account, life insurance, and generous time off policies.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

HP Development Company, L.P. is an Equal Opportunity Employer (EEO) and provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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