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Community Ambassador

2 months ago

San Ramon, California, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Manage daily center operations, including administrative tasks, customer onboarding, and facility maintenance.
  • Develop and maintain strong relationships with customers, understanding their needs, and providing tailored solutions.
  • Collaborate with the Community Manager to plan and execute networking events, promotions, and other initiatives to drive business growth.
  • Ensure accurate and timely processing of customer transactions, including invoicing and payment processing.
  • Maintain a clean and organized workspace, adhering to company standards and regulations.
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced office environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
  • Basic IT skills, including proficiency in MS Office and other software applications.
  • Legally eligible to work in the country of employment and at least 18 years old.
What We Offer
  • A competitive total compensation package, including a base hourly rate of $20.00.
  • A generous paid time off plan, including sick leave, vacation, and 11 paid company holidays per calendar year.
  • A comprehensive health care plan, including medical, dental, and vision coverage.
  • A quarterly bonus plan program, recognizing and rewarding outstanding performance.
  • A bright and inspiring work environment, with opportunities for growth and development.