Resort Food Service Team Member

1 day ago


Scottsdale, Arizona, United States THE DESERT HIGHLANDS ASSOCIATION Full time

Do you have a passion for delivering exceptional customer experiences? Are you a team player with excellent communication skills and a strong work ethic?

About the Role

The Desert Highlands Association is seeking a skilled Server Assistant to join our Food and Beverage team. As a key member of our hospitality staff, you will be responsible for ensuring that our members and guests receive prompt and polite service.

As a Server Assistant, you will play a critical role in maintaining the high standards of service that our members and guests expect. You will be responsible for assisting servers in preparing service stations, removing soiled dishes, setting up and tearing down events, and cleaning and polishing silverware.

Key Responsibilities:

  1. Assist servers in preparing service stations and ensuring all necessary supplies are available.
  2. Provide exceptional customer service to members and guests by serving water, bread, and butter as they are seated.
  3. Remove soiled dishes from tables and bring them to the dishwashing area.
  4. Set up and tear down banquet and dining events as assigned.
  5. Clean and polish silverware before and after shifts.
  6. Stock servers' stations with supplies and restock bus stations continually.
  7. Collect trash from dining rooms, grills, and other specified areas after each serving period.

Requirements:

  • Less than High School Education; or up to one month related experience or training; or equivalent combination of education and experience.
  • Food Handlers Certificate.
  • Present a positive, professional image.
  • Must be self-motivated and customer service oriented.

Salary and Benefits:

  • A competitive salary of $16-$22 per hour, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with employer matching.
  • Tips and gratuities based on outstanding performance.

What We Offer:

We offer a dynamic and supportive work environment where you can grow and develop your skills. Our team is dedicated to providing exceptional service to our members and guests, and we are always looking for talented individuals who share our commitment to excellence.


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