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Patient Access Coordinator

2 months ago

Milwaukee, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time
Position Overview

The Patient Access Coordinator plays a crucial role in ensuring a seamless patient experience at our healthcare facility. This position is dedicated to managing the initial interactions with patients and visitors, fostering a warm and inviting atmosphere.

Key Responsibilities
  • Welcoming Patients: Greet patients and their families with a friendly demeanor, ensuring they feel valued and cared for.
  • Assisting with Inquiries: Address patient questions and concerns effectively, providing clear information about services and processes.
  • Streamlining Access: Facilitate the patient admission process, ensuring all necessary documentation is completed accurately and efficiently.
  • Collaboration: Work closely with healthcare teams to coordinate patient flow and enhance service delivery.
Qualifications

Ideal candidates will possess strong communication skills, a commitment to customer service, and the ability to thrive in a fast-paced healthcare environment. Experience in patient access or a related field is preferred.