Host for Carryout Services
3 weeks ago
SUSHI-SAN is celebrated for its outstanding Japanese cuisine and exceptional service in a vibrant setting, complemented by the rhythms of Golden Age Hip Hop. Become a part of one of the most dynamic dining establishments in River North, thriving in a fast-paced and enjoyable team atmosphere.
Our Commitment to Excellence
At Lettuce Entertain You, we pride ourselves on our 100+ restaurants, recognized nationally for their quality food and service, as well as being great workplaces. We value individuals who possess creativity, passion, and a commitment to excellence. Our team members enjoy comprehensive benefits, ongoing training, and opportunities for career advancement. If you seek a fulfilling career with a company dedicated to its people, consider becoming part of our innovative and supportive team.
Role Responsibilities
The Host-Carryout team plays a crucial role in ensuring a welcoming environment for guests. Responsibilities include greeting and seating guests, managing phone inquiries, processing reservations, and maintaining accurate guest counts and wait times. Additionally, team members will handle carryout orders, ensuring accuracy in packaging and payment collection while providing exceptional service and guest satisfaction.
Key Duties Include:
- Warmly welcoming and seating guests.
- Managing phone calls, taking orders, and handling reservations.
- Flexibility to work various shifts, including weekends.
- Safely moving furniture and equipment as needed.
- Effectively using necessary tools and equipment.
- Communicating proficiently in English to follow job requirements.
- Maintaining composure and efficiency under pressure.
- Working in a busy, confined space with varying noise and temperature levels.
- Physically capable of lifting and moving items as required.
- Standing and walking for extended periods while navigating the restaurant.
Essential Functions
Our team is dedicated to exceeding guest expectations and anticipating their needs. Responsibilities include:
- Greeting guests with a genuine smile.
- Addressing guest concerns with patience and courtesy.
- Assisting with table clearing, cleaning, and restroom maintenance.
- Accurately processing gift card transactions.
- Following proper phone etiquette and guidelines.
- Recording orders and processing payments in accordance with restaurant policies.
- Responding knowledgeably to inquiries about the restaurant and menu.
- Promoting current offerings to guests.
- Adhering to all service protocols.
- Understanding food allergy procedures and special requests.
- Utilizing necessary tools and systems proficiently.
- Complying with safety and sanitation standards.
- Completing alcohol awareness training as required.
- Following all company policies and procedures.
- Collaborating effectively with team members.
- Performing additional duties as assigned.
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