Customer Experience Innovator
3 days ago
{"title": "Join the Edify Team", "subtitle": "Transforming Customer Experience with Cloud-Native Solutions", "content": "At Edify, we believe that customer experience is the final frontier in winning the hearts and dollars of consumers long-term. That's why we're committed to providing our customers with the most predictable, reliable, cost-effective, transparent, full-featured, cloud-native, easy-to-get-and-use, intuitive, and accessible customer experience solutions available.
As a member of our team, you'll have the opportunity to work with a talented group of individuals who are passionate about making a difference in the world of customer experience.
**Our Mission:**
To empower businesses to deliver exceptional customer experiences that drive loyalty, retention, and growth.
**Our Values:**
* Predictability: We believe that customer experience should be predictable and reliable.
* Reliability: We're committed to providing solutions that are reliable and trustworthy.
* Cost-Effectiveness: We strive to provide cost-effective solutions that meet the needs of our customers.
* Transparency: We believe in transparency in all aspects of our business.
* Full-Featured: We provide full-featured solutions that meet the needs of our customers.
* Easy-to-Use: We strive to make our solutions easy to use and intuitive.
* Accessible: We believe that customer experience should be accessible to everyone.
**What We Offer:**
* Competitive salary based on current market data
* 100% Edify covered Medical premiums (Employee + Dependents)
* 99% Edify covered Dental and Vision premiums (Employee + Dependents)
* Edify covered Short-Term Disability and Life Insurance
* Unlimited PTO, 8 company-paid holidays, flexible scheduling, and Flex Friday
* 12 weeks paid Parental Leave (birthing and non-birthing parents)
* Equity plans including 401k matching and stock options
* Edify covered subscriptions to Headspace and UrbanSitter (+ $500 annual credit to UrbanSitter)
* All employees: monthly reimbursements for Health/Wellness and Phone/Internet
* Remote employees: reimbursement for at-home monitors and monthly lunches
* Santa Monica hybrid employees: monthly reimbursement for Parking
* Other perks include: supplemental health benefits, professional development reimbursements, referral bonuses, Macbook pro, company-sponsored events, and more
**Equal Employment Opportunity:**
At Edify, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
**U.S. Job Applicant Privacy Notice:**
For information about how we collect and use your personal information when you apply for one of our positions, please see our U.S. Job Applicant Privacy Notice.
**Note:**
If the job is offered and stated as a Remote opportunity, we support 100% remote work for applicants who reside in the following states: Alabama, Arizona, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Kansas, Kentucky, Massachusetts, Michigan, Missouri, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, Utah, and Washington.
We look forward to the potential of identifying a match for your skill set on our team.
Thank you for your interest in Edify.
Best regards,
[Your Name]"}
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