Security Officer II

7 days ago

Antioch, California, United States MSCCN Full time
Job Title: Security Officer II

Organization: MSCCN

Job Overview:

As a Security Officer II, you will play a critical role in maintaining a safe and secure environment for patients, visitors, physicians, personnel, and volunteers. Your primary responsibility will be to patrol and monitor facility premises, observing and reporting suspicious and unauthorized activities and unsafe conditions.

Key Responsibilities:
  • Patrol and monitor facility premises to prevent fire, theft, misuse, and vandalism of property.
  • Inspect doors, windows, and locks to determine the level of security.
  • Secure or unlock facility doors/entrances at specified times.
  • Monitor surveillance equipment and inspect buildings, equipment, garages, and access points to prevent losses and damages.
  • Respond to emergency codes, fire drills, and alarms.
  • Provide security education and conduct fire drills for the Safety Department.
  • Respond to emergent situations, including disorderly conduct or combative patients, potential and/or actual infant or child patient abductions, bomb threats or reports of suspicious packages, evacuation incidents, and/or chemical spills.
  • Remove and/or restrain individual(s) to a secure location and call local authorities if needed.
  • Document in detail observations, information, occurrences, and witness statements.
  • Assist with local authorities, such as the police and fire department, when needed.
  • Report unusual circumstances to the Lead Security Officer/Manager and document using the Security Incident Report (IR).
  • Complete accurate, clear, and legible Security Incident Reports, documenting all steps and results.
  • Prepare daily incident, traffic, parking citations, work orders, and inspection reports as they pertain to the scope and purposes of safety and security.
  • Provide assistance and information to patients, visitors, physicians, volunteers, students, and staff to maintain their safety, security, and good public relations.
  • Act as the first point of contact regarding security assistance for staff and visitors.
  • Assist staff and visitors with lost and found items.
  • Answer general questions related to the property or security policies and procedures.
  • Identify individuals with special needs and provide appropriate assistance.
Requirements:
  • HS Diploma or General Education Diploma (GED)
  • PSO - Proprietary Private Security Officer within 30 days of start date
  • Valid Drivers License Class C - Preferred
  • 1 year recent relevant experience
Skills and Knowledge:
  • General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
  • Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Ability to write incident reports and read business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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