Customer Service Ambassador

2 weeks ago


Scottsdale, Arizona, United States Colibri Group Full time

At Colibri Group, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in supporting our students and instructors, ensuring seamless interactions and fostering a positive environment.

  • Provide exceptional customer service, responding to student inquiries and resolving issues in a timely and professional manner.
  • Assist with scheduling, data entry, and maintenance of student and class records using our CRM system.
  • Collaborate with the Site Manager to confirm class schedules, attendance documentation, and other operational duties.
  • Support instructors with classroom preparation and technology needs.
  • Assist with licensing applications and provide friendly service to students.
  • Maintain a clean and organized facility, ensuring a welcoming environment for students and staff.

To succeed in this role, you'll need:

  • A high school diploma or equivalent, with some college preferred.
  • Minimum 1-2 years of customer-facing experience.
  • Proficiency in Microsoft Office and basic experience with CRM software.
  • Excellent customer service skills, including a pleasant demeanor and tactfulness.
  • Ability to multitask and practice critical thinking in a fast-paced environment.

Colibri Group values diversity and inclusivity, and we encourage applicants from all backgrounds to apply. If you're passionate about delivering exceptional customer experiences and believe you have the skills and experience to succeed in this role, we invite you to apply.



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