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Retail Sales Representative

2 months ago

Sugar Land, Texas, United States The Lovesac Company Full time
Job Overview Position Level: Entry Location: First Colony - Sugar Land, TX Remote Work: Not Applicable Employment Type: Part Time Education Requirement: High School Diploma Compensation: Undisclosed Travel Requirement: Minimal Work Schedule: Flexible Industry: Retail Position Summary

We appreciate your interest in discovering more about this opportunity and what distinguishes Lovesac.

About Us: At Lovesac, our team embodies a diverse array of values that define our culture:

Core Values: Bold Visionaries, Willingness to Assist, Resilience

Aspirational Values: Customer Focus, High-Performance Standards, Excellence in Execution, Awareness

Essential Values: Positivity, Adaptability, Inclusiveness, Continuous Learning, Passion, Teamwork, Compassion, Openness

Our Principles:

We are dedicated to achieving success by integrating our principles into every facet of our operations:

Collective Success

Quality over Quantity

Environmental Responsibility

Home is where life unfolds

Love is paramount

What We Provide Our Part-Time Associates:

  • Flexible Scheduling
  • Bonus Incentive Programs
  • 401K Matching Contributions
  • Employee Discounts
  • Support Programs for Employees
  • Pet Insurance Options

Our Mission:

At Lovesac, we strive to deliver Total Comfort to countless households. This means offering furniture that adapts as life changes.

From Sactionals, the most versatile couch, to Sacs, the most comfortable seating, Lovesac products ensure lasting comfort and style. Our offerings can fit into virtually any environment and maintain their appeal over time, promoting a sustainable lifestyle that benefits families and the planet.

Our Beliefs:

Love is our guiding principle. It is intricately woven into every aspect of our operations. We are committed to fostering meaningful relationships and cultivating a culture that values diverse experiences, beliefs, backgrounds, skills, and individuality. Our goal is to promote love and joy in all our endeavors. #LoveMatters

Role Responsibilities:

We are currently seeking a Sales Associate who is passionate about our products and dedicated to providing exceptional customer experiences. You will assess customer needs through our unique selling approach, demonstrating, quoting, and finalizing sales to create a personalized shopping journey.

In addition to in-store sales, you will leverage your enthusiasm for the brand through various channels, including social media, live demonstrations, and content creation to enhance brand visibility and drive sales.

Key Responsibilities Include:

  • Achieving or surpassing all sales targets and performance metrics.
  • Utilizing Lovesac's unique selling process to deliver exceptional service by greeting and assisting every customer, showcasing products, and maintaining high standards of product knowledge.
  • Representing Lovesac on social media, highlighting product features and benefits.
  • Offering financing options to customers, including Lovesac credit and other financing solutions.
  • Keeping clients informed about current promotions and product offerings.
  • Ensuring inventory accuracy and safeguarding company assets.
  • Assisting in promotional campaigns, including product placement and marketing updates.
  • Collaborating with management to resolve customer service issues and enhance overall service quality.
  • Maintaining store standards, including merchandising, cleanliness, and safety protocols.
  • Processing transactions accurately to maintain inventory integrity.
  • Handling customer concerns professionally and respectfully.
  • Exhibiting integrity and respect towards colleagues and customers.
  • Performing additional tasks as assigned by management.
Qualifications
  • High School Diploma or equivalent.
  • 1-2 years of relevant sales experience.
  • Valid driver's license required.
  • Results-oriented with a focus on meeting KPIs.
  • Self-motivated with a strong sales drive.
  • Effective time management skills and adaptability to changing environments.
  • Able to prioritize tasks with urgency and solve problems effectively.
  • Accountable for actions and responsibilities.
  • Ability to manage multiple projects while meeting deadlines.
  • Excellent communication skills, both verbal and written.
  • Positive and professional communication at all times.
  • Strong analytical and problem-solving abilities.
  • Commitment to providing exceptional customer service.
  • Collaborative team player who treats all clients with respect.
  • Proficient in Microsoft Office and relevant technology.
  • Adherence to company policies and procedures.
  • Ability to work in an office environment and report to designated locations.
  • Capable of using necessary equipment and moving furniture as required.
  • Willingness to travel for company meetings and events.
  • Strong work ethic and alignment with Lovesac values.

Our stores and website operate seven days a week, requiring availability for morning, evening, overnight, weekend, and holiday shifts.

Lovesac is an Equal Opportunity Employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.