Automotive Service Professional

7 days ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Fast-Paced Opportunity

At Maplecrest Ford Lincoln, we're seeking a highly motivated and detail-oriented Service Advisor to join our team. Located in Northern New Jersey, we're proud of our reputation as one of the most successful auto dealerships in the country.

As a Service Advisor at Maplecrest Ford Lincoln, you will be responsible for providing exceptional customer service while ensuring that our customers' vehicles receive the highest level of maintenance and repairs. Your attention to detail, excellent communication skills, and ability to multitask will make you a valuable asset to our team.

**Job Responsibilities:**
• Serve as liaison between customers and technicians
• Communicate vehicle symptoms clearly and concisely
• Determine and recommend necessary maintenance based on age, mileage, and vehicle history
• Provide accurate estimates of costs for labor and parts
• Monitor progress of each vehicle and communicate with customers regularly
• Process repair orders efficiently
• Review completed work and charges with customers
• Follow up with customers post-service when necessary

**Requirements:**
• Positive attitude and self-motivation
• Exceptional interpersonal, verbal, and written communication skills
• Strong organization and follow-up skills
• Attention to detail
• Solid computer skills, including Excel and Google Docs
• Valid NJ state driver's license
• Spanish speaking a plus

**What We Offer:**
• Competitive salary: $55,000 - $65,000 per year, depending on experience
• Medical and dental health coverage
• Paid vacation and personal/sick days off
• 401(k) retirement plan
• Opportunities for professional development and growth

We are an equal opportunity employer and a drug-free workplace. Our goal is to provide a safe and inclusive environment for all employees. If you're looking for a challenging and rewarding career opportunity, apply today

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