Front of House Director

3 days ago


Mineral Bluff, Georgia, United States OTF HOLDINGS LLC Full time
Front of House Director Job Description

We are searching for a leader in the food and beverage industry who is passionate about teaching and can work well developing a team.

Job Summary:

The Front of House Director is responsible for managing all front-of-house operations, directing training, and leadership of restaurant staff to achieve stated objectives in sales, costs, employee retention, guest service, and satisfaction.

Responsibilities:

  1. Oversee opening and closing duties of outlets
  2. Responsible for daily deposits and POS system operation
  3. Balancing nightly cash drawers and POS
  4. Providing excellent customer service and leadership
  5. Enforcing health, safety, and sanitation standards
  6. Assisting with catering function management
  7. Handling guest complaints according to provided guidelines
  8. Working closely with the Back of House Manager for a seamless experience
  9. Reporting directly to the Food and Beverage Manager
  10. Ensuring quality assurance of products leaving outlets

Requirements:

  • 2+ years of restaurant experience
  • Excellent customer service and interpersonal skills
  • Organized and capable of multi-tasking with attention to detail
  • Knowledge of Microsoft applications, including Word and Excel
  • High standards of personal hygiene and personal appearances
  • Ability to be on feet for several hours at a time
  • Experience with POS systems preferred
  • Must pass background check and random drug tests

Benefits:

This role offers a competitive salary, opportunities for professional growth, and a dynamic work environment.



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