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Sales Counter Representative

2 months ago

Mechanicsville, Maryland, United States Fisher Auto Parts Full time


Fisher Auto Parts: A Leader in Automotive Solutions

For over 85 years, Fisher Auto Parts has been dedicated to delivering exceptional customer service and high-quality auto parts and accessories. Our employees are integral to our ongoing success and growth. We offer a variety of career opportunities and benefits for both new and existing team members.

We are currently seeking a Full-Time Counter Salesperson for our team.

Position Details:
Schedule: Full Time: Monday - Saturday (40 hours weekly)

KEY RESPONSIBILITIES:
  • Ensure a safe environment for both customers and staff at all times;
  • Deliver outstanding customer service by efficiently managing customer orders;
  • Maintain store presentation and merchandising standards;
  • Exhibit excellent communication skills, particularly over the phone;
  • Thrive in a fast-paced retail and wholesale setting;
  • Effectively communicate with colleagues, both verbally and in writing;
  • Demonstrate strong interpersonal skills and work well within a diverse team;
  • Adhere to performance standards set for counter staff;
  • Utilize resources effectively to achieve optimal results;
  • Build and maintain positive relationships with customers and colleagues;
  • Be accountable for personal and store performance outcomes;
  • Uphold high standards of customer service to foster positive experiences;
  • Encourage customer loyalty through exceptional service;
  • Leverage available marketing and training tools to enhance sales;
  • Proficiently use computerized systems for inventory and sales management;
  • Provide superior customer service consistently;
  • Possess a working knowledge of automotive systems;
  • Learn to perform various shop functions as needed;
  • Conduct physical inventories and manage stock levels;
  • Assist in stocking shelves and fulfilling customer orders.
QUALIFICATIONS:

ESSENTIAL REQUIREMENTS:
  • Maintain a clean driving record;
  • Ability to lift up to 50 lbs. regularly during shifts;
  • Exhibit a professional demeanor and provide excellent customer service;
  • Present a clean and tidy appearance while adhering to uniform standards.