Retail Store Manager

1 month ago


Raymore, Missouri, United States Buff City Soap Franchise Full time
Job Overview

Buff City Soap Franchise is seeking a highly motivated and experienced Store Manager to lead our team in Raymore, MO. As a Store Manager, you will be responsible for creating and maintaining an exceptional client experience, driving sales growth, and ensuring operational excellence in our makery.

Key Responsibilities
  • Develop and coach employees to provide outstanding client service
  • Manage client concerns and issues promptly and professionally
  • Set a positive example and maintain a calm demeanor during high-volume periods
  • Drive company metrics by developing action plans and implementing company programs
  • Manage makery staffing levels to ensure employee development and operational requirements
  • Utilize financial reports to identify and address trends and issues in makery performance
  • Conduct regular performance assessments and provide feedback to improve sales performance
Requirements
  • College education preferred, but not required
  • Management and/or sales experience required
  • Basic computer skills (ability to use Word, Excel, and Outlook)
  • Ability to manage effectively in a fast-paced environment
  • Strong knowledge of client service techniques and operational practices
  • Strong problem-solving and organizational/planning skills
  • Strong leadership skills, with the ability to coach and mentor
Physical Requirements
  • Ability to stand and walk for long periods of time
  • Must not be sensitive to various scents and fragrances
  • Dexterity of hands and fingers
  • Ability to lift or assist in lifting items and heavy boxes up to 50lbs
What We Offer
  • Competitive salary and bonus plan
  • Options for medical, dental, vision, life insurance, HSA, and 401K
  • Paid time off and employee discount on products and services
  • Anniversary gifts for years of service and fun contests and incentives for performance

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