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Restaurant Shift Manager

1 month ago

Westbury, New York, United States Bango Bowls Full time

At Bango Bowls, we're seeking a skilled Shift Leader to join our team. As a Shift Leader, you'll play a critical role in driving a positive culture and managing the daily operations of our store.

Key Responsibilities:

  • Oversee all staff during your shift
  • Adhere to company standards and service levels to increase sales and minimize costs
  • Help the General Manager by being a true team player

Customer Experience:

  • Maintain customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings
  • Ensure positive guest service in all areas
  • Respond to complaints and take appropriate actions to turn dissatisfied guests into return guests

Additional Responsibilities:

  • Ensure a safe working and guest environment
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
  • Maintain a professional restaurant image

We're looking for someone who is passionate about delivering exceptional customer experiences and is committed to helping us achieve our goals.