Client Service Representative
3 days ago
At Bank of America, we are committed to helping our clients achieve their financial goals through exceptional service and support. As a Client Service Representative, you will play a critical role in delivering a positive client experience that drives satisfaction and loyalty.
Key Responsibilities:
- Process transactions accurately and efficiently in a fast-paced environment
- Introduce products and services that meet client needs and exceed expectations
- Ensure clients are quickly connected to the right teammate to meet their needs
- Educate clients on conducting simple transactions through self-service technologies
Requirements:
- Enthusiastic and motivated self-starter with a strong work ethic and focus on results
- Collaborative team player with excellent communication and relationship-building skills
- Ability to learn and adapt to new information and technology platforms
- Minimum six months of client service experience in financial services or a related field
Preferred Qualifications:
- Experience in financial services and knowledge of industry products and solutions
- Six months of cash handling experience
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Bank of America is an Equal Opportunity Employer:
We consider for employment and hire qualified candidates without regard to race, color, religion, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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